Since the launch of the Charities Governance Code in 2018 , Orla at Office & Training Solutions has delivered a series of workshops and one to one mentoring to a range of organisations and trustees in the Community, Voluntary and Charity sector to meet their compliance duties. This work included…
The Charities Governance Code is issued by the Charities Regulator under section 14(1)(i) of the Charities Act 2009, to encourage and facilitate the better administration and management of charitable organisations and is: six principles of governance which all charities should apply; core standards expected of all charities to meet when putting…
GOOD HABITS ARE CRUCIAL TO PRODUCING GOOD RESULTS. Increasing productivity starts with recognising the habits that waste your time. Identify how you can still get the reward this habit gives you but doesn’t waste your time e.g. the habit of checking your phone regularly in order to escape from the jobs you dislike…why not…
As most of us are aware very few customers will complain directly to the service provider [actually research suggests only 4% will!], perhaps this is why at Office & Training Solutions our mystery guest audit visits are seeing an increased demand. So what is a mystery guest audit visit? Let us…
